FAQs

Yes. For most braiding services, braiding hair is included to ensure consistent quality, proper density, and a polished finish. If a specific color or texture is requested, details will be discussed during booking.

With proper maintenance, most styles last 6–8 weeks. Longevity depends on your natural hair, lifestyle, and aftercare. Hair-health education and maintenance tips are provided to help you protect your natural hair between appointments.

All appointments require a non-refundable deposit. Rescheduling must be done within the stated time frame outlined at booking. Same-day cancellations or no-shows may result in loss of booking privileges. This policy protects time reserved exclusively for you.

Yes. Services are designed for a variety of textures; however, not every service is suitable for every hair condition. If you have concerns such as thinning, excessive shedding, or scalp conditions, a consultation is recommended to ensure the safest option for your hair.

Yes. Clients must arrive with clean, thoroughly detangled hair. If you prefer a hands-off experience, a wash, blow-dry, and treatment add-on is available and strongly recommended for the best results and longevity.

No. Proper tension is a priority. All styles are installed with comfort and hair integrity in mind. If you experience discomfort during your service, adjustments are made immediately.

Yes. Your natural hair must be at least 4 inches long to safely and securely install braids. This length allows for proper grip, clean parts, and tension that protects the integrity of your natural hair. Clients with shorter hair may be referred to alternative styles or advised to wait until sufficient length is achieved.